Collaboration Help Desk

Finding the Fun

CSX in Jacksonville Florida wanted to help keep their employees engaged and motivated as they adjusted to the work from home everyday model.

The Human Resources department, already familiar with the Seafra help desk team from other projects reached out to begin a discussion on ideas to foster camaraderie while distancing, self help guides for career development, motivational tips, and general fun into the daily routines.

Using tools already familiar to the employees, the Seafra team created a 16 week curriculum approved by the HR management and began daily, weekly and monthly challenges and fun topics. The Seafra event planner reviews each week’s agenda with the internal sponsor and then oversees the rollout.

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